jbd77 Privacy Policy

Introduction

jbd77 ("we", "our", "platform") operates a safe and reliable online casino and sports betting platform for players in Bangladesh. This privacy policy explains how personal information of jbd77 website and service users ("you", "user") is collected, the purposes for which it is used, with whom it may be shared, and how it is kept secure.

By using our services you are agreeing to this privacy policy. If you do not agree with any terms of this policy, please refrain from using our platform. jbd77 reserves the right to update this privacy policy from time to time; you will be notified appropriately when any changes take effect.

What Information Is Collected

jbd77 may collect the following types of personal information:

• Identity Information: Full name, date of birth, national identity card number or passport number.
• Contact Information: Email address, mobile number, and current address.
• Financial Information: bKash, Nagad, Rocket, or Upay account numbers (required for transaction verification).
• Account Information: Username, password (in encrypted form), gaming history, and account settings.
• Device and Technical Information: IP address, browser type, operating system, session time, and page visit logs.
• Communication Records: Live chat messages and email correspondence you have had with our support team.

How Information Is Collected

We collect your information in the following ways:

• Through account registration and verification forms.
• During deposit and withdrawal transactions.
• When you seek support via live chat or email.
• Through monitoring of browsing activity on the website (cookies and log files).
• From documents submitted for identity verification (KYC).

Purpose of Using Information

jbd77 uses your personal information for the following purposes:

1. To facilitate account creation and management.
2. To process financial transactions including deposits and withdrawals — minimum deposit ৳300 and minimum withdrawal ৳800.
3. To carry out identity verification (KYC) and prevent fraud.
4. To provide customer support in Bengali via 24/7 live chat and email.
5. To offer bonuses, promotional deals, and a personalised experience.
6. To ensure responsible gaming communication and support.
7. To fulfil legal obligations and submit required reports to the relevant authorities.
8. To maintain platform security and make technical improvements.
9. To analyse user behaviour and improve service quality.

Sharing and Disclosure of Information

jbd77 does not sell your personal information to third parties. However, information may be shared in the following circumstances:

• Payment Providers: With payment gateway providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Service Providers: With trusted partners who provide server hosting, software, and security services — they are bound by strict confidentiality agreements.
• Legal Authorities: With relevant authorities in response to court orders, legal investigations, or government directives.
• Fraud Prevention: With specialised verification services to detect illegal activity or fraud.

Data Protection and Security

We apply industry-standard technical and organisational measures to protect your personal information. These include:

• SSL Encryption: All data transmitted on our site is encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored in plain text — strong hashing algorithms are used.
• Access Controls: Only authorised staff can access personal data, and only to the extent required.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Data Backups: The risk of data loss is reduced through secure, encrypted backup systems.

However, no method of transmitting data over the internet can be guaranteed to be completely secure. We strive to ensure maximum protection, but users must also remain vigilant about the security of their own accounts.

Cookies and Tracking Technologies

jbd77 uses cookies and similar tracking technologies on the website. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: To understand website usage patterns — this helps improve the service.

You can disable cookies from your browser settings, but doing so may prevent some services from working correctly.

Data Retention Period

We retain your personal information only for as long as it is necessary or required to be kept due to legal obligations. In general:

• All account-related information is retained while the account is active.
• Records of financial transactions may be retained for a specified period after an account is closed or deactivated, as required by law.
• Records of customer service communications are kept for a set period for the purpose of resolving issues.
• Certain data may need to be retained for an extended period to meet legal requirements.

Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to request details of what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Object: The right to object to your information being used for marketing purposes.

To exercise any of these rights, please contact our support team. We may be required to retain certain information due to legal obligations or fraud prevention needs.

Protection of Minors' Information

jbd77 is strictly not for anyone under the age of 21. We do not intentionally collect personal information from any person under the age of 21. If we become aware that information from a minor has been collected, it will be deleted immediately and the relevant account will be closed.

If a parent or guardian suspects that their child's information is held by us, please contact us immediately at [email protected].

International Data Transfers

To provide our services, your information may be transferred to servers or third parties located outside Bangladesh. In such cases we ensure that:

• Adequate data protection measures are in place in the country or with the entity to which data is being transferred.
• Data transfers are protected through agreements.
• The receiving party is obligated to comply with jbd77's privacy standards.

Responsible Gaming and Data

We are committed to responsible gaming. Using data about your gaming behaviour, we can identify potentially problematic gaming patterns and proactively offer support where needed. Data processing for this purpose is done solely for the protection of the user.

To learn more about responsible gaming, visit our Responsible Gaming page.

Changes to the Policy

jbd77 reserves the right to update this privacy policy as needed. If any significant changes are made:

• The updated date will be noted on the website.
• Registered users may be notified by email.
• Users may be informed of changes at the time of login.

Continued use of the platform after any changes will be considered as your acceptance of the updated privacy policy.